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Return Policy

Returns with original receipt:

  • If you're not satisfied with your purchase, most items may be returned by mail or at any of our World Market store locations in original condition within 60 days of purchase. Returns will be refunded in the same form of tender as the original transaction.
  • If you wish to return by mail outside of the 60-day policy for any reason, please contact World Market Customer Care.
  • Returns to a World Market store location after 60 days of purchase will be issued store credit.
  • A Gift return to a store can be issued to the original purchaser or you may choose to be issued store credit.

Returns without a receipt:

  • Returns by mail without a receipt require an order number, name and address or they cannot be accepted.
  • If returned to a store, store credit will be issued at the lowest selling price within the past 90 days for merchandise returned in its original condition, with the exception of the following departments:
  • Store credit will not be issued without receipt for Bedding, Slip Covers, Window Coverings, Shower Curtains, Jewelry & Accessories, Framed Art or Knobs & Hooks.

Return Exceptions

  • Items designated as "Online Only" cannot be returned to a World Market store location. They must be shipped to the World Market Returns Department prepaid and insured by the customer. This information is detailed in Returning an Item and is also printed out and included with your order.
  • Shipping Expenses are non-refundable unless the return is a result of a manufacturing defect or our shipping error. If such an event occurs, please contact World Market Customer Care immediately to arrange the return and we will refund all shipping expenses.
  • Gift Cards are not returnable.
  • Gift Wrap fees are non-refundable, unless an item is damaged or defective.
  • Items purchased from a World Market retail store cannot be returned by mail to worldmarket.com.

Price Adjustments

If an item you purchased is offered at a lower price within 10 days of your original purchase, you may receive a price adjustment. Price adjustments are not given on clearance items. Please contact World Market Customer Care.

Can't find the information you need? Contact World Market Customer Care, available every day 7am-12 midnight (EST)
at 1-877-967-5362. Or, click here for our email help form.